Privacy Policy

At AEVA Atelier, safeguarding your privacy is integral to our values. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website (https://aevaatelier.com), make a purchase, or otherwise communicate with us. 

By accessing or using our services, you agree to the practices described below. If you do not agree with this policy, we kindly ask that you refrain from using the site or submit personal information.

1. Scope and Applicability

This Privacy Policy applies to all individuals who use or interact with AEVA Atelier’s services, including customers, website visitors, and any others whose personal information we process.

We may update this Policy to reflect changes in our practices, legal requirements, or operational needs. We encourage you to review this page periodically.

2. What Information We Collect

We may collect the following categories of personal information depending on your interactions:

A. Information You Provide Directly

• Full name
  
  

• Email address
  
  

• Phone number
  
  

• Billing and shipping address
  
  

• Payment details (processed securely)
  
  

• Account login credentials (if registered)
  
  

• Order details and communication history
  
  

• Product reviews or other content you choose to share
  

 

B. Information We Automatically Collect

• IP address and device identifiers
  
  

• Browser type, operating system, and referring URLs
  
  

• Interaction data (e.g., pages viewed, time on site, items added to cart)
  
  

• Location data, if permitted by your device
  
  

This information is collected using cookies and similar technologies. See our [Cookie Policy] for more information.

C. Information from Third Parties

We may receive limited information from service providers (e.g., Shopify, payment processors, advertising networks, etc) that help us operate the website, fulfill transactions, or improve services.

3. How We Use Your Information

We process your personal data for the following purposes:

A. To Fulfill Orders and Provide Services

• Process transactions and payments
  
  

• Manage accounts and order history
  
  

• Deliver products, facilitate returns and exchanges
  
  

• Send service-related notifications
  
  

B. To Communicate with You

• Respond to inquiries and customer service requests
  
  

• Send order updates or support information
  
  

• With your consent, send promotional offers or newsletters
  

 

C. To Improve our Services

• Analyze website performance and user behavior
  
  

• Test and develop new features
  
  

• Ensure a consistent and seamless user experience
  

 

D. To Detect and Prevent Fraud

• Monitor for suspicious activity or policy violations
  
  

• Protect the integrity of our website and business operations

4. Marketing and Personalization

With your explicit consent, we may use your data to:

• Deliver personalized content or advertising
  
  

• Send promotional communications via email or SMS
  
  

• Share relevant updates from AEVA Atelier
  
  

You may withdraw your consent at any time by contacting us at contact@aevaatelier.com or by using the unsubscribe link in our communications.

5. Cookies and Tracking Technologies

AEVA Atelier uses cookies and similar technologies to:

• Recognize repeat visitors
  
  

• Track shopping behavior
  
  

• Improve site functionality and user experience
  
  

• Analyze performance and tailor marketing
  
  

You may manage cookie settings via your browser. Disabling cookies may affect some site functionality. For more details, refer to our [Cookie Policy].

6. Disclosure of Your Information

We may disclose your personal data under the following limited circumstances:

• With service providers who support our operations (e.g., Shopify, logistics, payment processing)
  
  

• With business partners only where required to fulfill services or marketing with your consent
  
  

• To comply with legal obligations (e.g., fraud investigations, regulatory inquiries)
  
  

• During business transactions such as a merger, sale, or restructuring
  
  

We do not sell your personal information. We do not knowingly share or sell personal data of individuals under the age of 18.

7. UGC & Third-Party Links 

If you submit content (e.g., product reviews), it may become publicly visible. Please be cautious in sharing personal information. AEVA Atelier will not share or publish product reviews or user-generated content without obtaining the customer’s explicit consent.

Our website may contain links to third-party websites. AEVA Atelier is not responsible for their privacy practices or content. We recommend reviewing their policies before submitting any personal data.

8. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill contractual or legal obligations
  
  

• Maintain customer accounts or resolve disputes
  
  

• Comply with applicable recordkeeping laws
  
  

When data is no longer needed, we securely delete or anonymize it.

9. Data Security

We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, disclosure, or misuse. While we take all reasonable precautions, no method of online transmission or storage is fully secure. Nevertheless, we are committed to maintaining the highest standards of privacy and data protection in every aspect of our operations.

10. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us so we may delete it.

11. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access and review your data
  
  

• Request correction or deletion
  
  

• Withdraw consent for marketing
  
  

• Object to or restrict certain processing
  
  

• Data portability (where applicable)
  
  

To exercise these rights, contact us at contact@aevaatelier.com. We may request proof of identity to verify your request. You will not be discriminated against for exercising your rights.

12. International Users

By using our services, you acknowledge that your information may be transferred and stored outside your country of residence, including in jurisdictions that may have different data protection laws.

Where required, AEVA Atelier ensures adequate safeguards are in place for international transfers, including reliance on Standard Contractual Clauses or equivalent legal mechanisms.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at our email: contact@aevaatelier.com

14. Updates to This Policy

This Privacy Statement may be updated periodically to reflect changes in law or our business practices. All updates will be posted on this page with the effective date clearly stated.

Last updated: 9th October 2025